Partner Care Center
Quick Links:
Follow @CBIpartner_PCC on Twitter New!
Technical Support:
Check out our NEW Technical Support blog! We have created a "How-To" blog with frequently asked questions with the step-by-step solutions. For example, we have a post on how to sync your email to your mobile device! Feel free to leave comments and ask questions.
If you get in a bind where the Technical Support blog doesn't quite answer your questions, give our Partner Care Center a call!
We also have a Twitter account specific for posting data center maintenance updates. Follow @CBIpartner_PCC on Twitter for the latest updates!
About the Partner Care Center:
Our primary Partner Care Center team is head quartered in Lansing, MI office where our Applications and Systems Team works together to provide unparalleled support. Other Partner Care onsite specialists are strategically located throughout the state of Michigan. Each team member is certified in multiple technologies and they all work for you - to get you answers, solutions, and resolve your problems.
Our team is here to ensure that your company is always up and running smoothly:
- Live answer phone support
- Remote assistance and application support
- Kyocera and HP device and supplies support
- Email support
- Incident tracking
The use of our Partner Care Center is one of the features our partners most appreciate. Since it is already built into our pricing structure of our absolute.Reliance plans, you are able to fully utilize our Partner Care Center at no additional charge*.
For more information on our absolute.Reliance service plans Click Here
We Rank Head and Shoulders Above Our Competitors!
An external survey, performed by Microsoft, was conducted in 2010. Our partners were asked various questions based on their experience in working with us. Our results showed dramatic improvements from our 2009 survey results. Thank you to all of those who participated in the survey!
If you need something changed, fixed or tweaked, give us a call!
*Plans and pricing are subject to change. Please contact the Partner Care Center for additional information and terms of use.
Corporate Office
801 S. Waverly Rd. Suite 200
Lansing, MI 48917
800.968.6482
Offices Statewide.
Partner Care Center
866.224.2929
