800.968.6482

Partner Care Center - 866.224.2929

Links:

Partner Care Center   Log In

   Submit Meter Reading

   Submit Support Ticket

   Submit Supplies Request

   Place Online Service Call

 

Contact:

801 S. Waverly Rd. Suite 200 
Lansing, MI 48917 

866.224.2929 

techsupport@CBIpartner.com 
Hours: 7:00am - 5:00pm EST Mon-Fri

 

About:

Within our Partner Care Center, we have our Systems and Applications Team.  The Partner Care Center is staffed with certified Systems Engineers and Application Specialists.  We are available for your support calls and onsite visits.  Call the Partner Care Center for the smallest or biggest issues. We're here to help.

 

Our Partner Care Center is also staffed with the best trained Kyocera technicians in Michigan.  If you have any issues with your Kyocera devices, we will have one of our technicians come out to your office.  Our technicians will also have your device supplies (toner, paper, etc.) delivered to your office and installed while on site!

 

Our team is here to ensure that your company is always up and running smoothly:

  • Live answer phone support
  • Remote assistance and application support
  • Kyocera and HP device and supplies support
  • Email support
  • Incident tracking

Each absolute.Reliance plan comes with the available assistance of our Systems and Applications Team.  The use of our Partner Care Center is one of the features our current partners most appreciate.  Since it is already built into our pricing structure of our absolute.Reliance plans, you are able to fully utilize our Partner Care Center at no additional charge*.  For more information on our absolute.Reliance service plans Click Here

 

We Rank Head and Shoulders Above Our Competitors!

An external survey, performed by Microsoft, was conducted in 2009. Our partners were asked various questions based on their experience in working with us.

 

Microsoft Gold Partner

If you need something changed, fixed or tweaked, give us a call! 

*Plans and pricing are subject to change. Please contact the Partner Care Center for additional information and terms of use.